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Frequently Asked Questions

Find answers to common questions regarding bookings, payments, flight delays, and our Ford minivan fleet.

Booking & Cancellations

You can easily request a transfer by filling out our online booking form, contacting us via WhatsApp, sending a text message, or emailing us directly. You will receive a confirmation quote soon after.
Cancellations and booking changes are completely free of charge up to 24 hours before your scheduled pickup. Within 24 hours, please call our emergency dispatch line directly.
We monitor arriving flights in real-time. If your flight is delayed, your pickup time is adjusted automatically. If the flight is cancelled, please notify us as soon as possible.

Rates & Payments

All our fares are fixed and pre-arranged. The price you see on your quote is what you pay. There are no hidden fees, luggage surcharges, or toll expenses.
We support flexible billing methods. You can pay securely online, by direct bank transfer, or invoice (for corporate partners). Cash payments to the driver are also accepted.
Our private transfer prices are flat rates. However, shared shuttle routes have day and night rates as listed in our pricing table.

Fleet & Service Details

Our fleet comprises clean, modern Ford minivans (Transit Custom and Tourneo Custom) that fit up to 8 passengers comfortably, with large luggage storage space.
Yes, child safety seats and booster cushions are available on request at no extra cost. Please indicate the quantity and ages of your children when requesting a ride.
Yes, our main chauffeur Gerasimos speaks fluent English, Greek, and French, ensuring seamless, clear communication.